Top of page
Skip to main content
Main content

Emory Mental and Emotional Support Resources

Dear Emory community,

By now, we’ve all experienced what it feels like to teach, learn and work remotely during a global pandemic. And what a sweeping transition it has been — from adjusting to new virtual classroom experiences to expanded responsibilities at home, balancing work with the challenges of homeschooling our children or caring for loved ones as we shelter in place. 

While these changes are necessary to fight COVID-19, they aren’t always easy. Social isolation and physical distancing is hard. Working long hours amid looming economic uncertainties is trying. Being forced to abruptly develop a new way of teaching and learning mid-semester has been a challenge. 

Please know that you are not alone. At Emory, we recognize the many adjustments you face and feel the stress of those changes, too. We also have the resources and ability to help, even in this new age of physical distancing.

Undergraduate and graduate students should know that Emory’s Counseling and Psychological Services (CAPS) is offering telehealth clinical services, where you can speak with a counselor or talk with a member of a triage team who can make assessments and help guide next steps. CAPS is also offering virtual workshops at 2 p.m. on Friday afternoons via Zoom to help manage stress, anxiety and feelings of social isolation. In addition, a series of peer-led virtual discussion groups begins April 13 to address academics, concerns about the future, home life and feelings of loneliness. Learn more about CAPS services during COVID-19.

Student Health Services is offering telehealth appointments for both COVID-19 and Non-COVID-19 related health questions. To learn more, please visit Campus Life

For faculty and staff who may need emotional support, the Faculty Staff Assistance Program (FSAP) offers free and confidential services to help promote emotional, behavioral and organizational health. To support the increasing needs of our faculty, staff, physicians, trainees and their families throughout the COVID-19 pandemic, FSAP now offers tele-mental health services through telephonic and video-conferencing sessions and consultations. Videoconferencing services are conducted through a HIPAA-compliant Zoom platform. To learn more about the emotional support services offered by FSAP or to find help for you or a family member, please contact FSAP at 404-727-WELL (9355),, or

FSAP also offers a range of educational webinars and group support sessions focused on leadership and team services, addressing topics that range from stress management strategies and tips for healthy remote working to resilience and conflict management coaching.

For more information about working through the COVID-19 pandemic, Emory Human Resources has launched a dedicated website offering guidance, support and tips for the unique challenges we now face, whether it’s balancing work and family life, learning how to work remotely, taking care of ourselves, or figuring out how to get bills paid.

Usha Rackliffe, associate professor of practice at Emory’s Goizueta Business School, consolidated publicly available resources that we have added to the COVID-19 site to help students, faculty and staff access information and resources, including information on mortgage payments, student loans, rent, taxes and credit cards to help our community get the help that we need during this unprecedented time.  

Knowing where to find reliable, accessible support along the way can help in managing challenging times, and we encourage you to explore and take advantage of the resources available to you. 

Throughout the journey, Emory stands with you. 


Jan Love, Interim Provost and Executive Vice President for Academic Affairs

Christopher L. Augostini, Executive Vice President for Business and Administration, Chief Financial Officer

Jonathan S. Lewin, Executive Vice President for Health Affairs, Executive Director, Woodruff Health Sciences Center, President, CEO, and Chairman of the Board, Emory Healthcare

Enku Gelaye, Vice President and Dean of Campus Life